Frequently Asked Questions
Domestic Shipping is ALWAYS FREE for orders $50 and up. Domestic shipping for orders under $50 have the option of Standard (3-4 days) for $5 or Express (1-2 days) for $12.
We will ship to Canada and Australia unless there are restrictions for the product being ordered. Shipping to countries outside the U.S. will be sent via USPS First Class International Mail. This service can take up to 2-4 weeks, or possibly longer if there are customs issues.
Orders over $50 are sent via 2-day mail. For items under $50, you have the option to pay $5 for 3-4 day shipping or $12 for 1-2 day shipping.
Orders placed and approved before 11am are processed and shipped the same day Monday thru Friday. If your order is placed and approved after 11am, it will be processed the next business day.
- Special Holiday Extended Returns: Any items ordered between November 1 and December 31 will have through January 31 to return the item, giving an extension of 1-30 extra days above the normal return window.
- We offer a 30 day return policy for all products purchased from our site. We will also assist you with the process of returning products to the manufacturer when there is a manufacturer warranty.
- Normally, we will not charge a restocking fee, but if a customer returns an item for a reason other than a defect and the package is not sealed, we reserve the right to charge a 15% restocking fee.
- To request a Return or Exchange, contact us HERE. Please include information about your reason and order number.
We can accept all major credit cards, ShopPay, Paypal, Apple Pay, Facebook Pay, Amazon Pay, Google Pay, and ShopPay Installments.
Your name, address, phone or email address, tax ID number or SSN and any other information you provide are held in strict confidence. We do not sell or share your information with anyone else.